{"id":418,"date":"2023-02-07T04:40:43","date_gmt":"2023-02-07T04:40:43","guid":{"rendered":"https:\/\/oktion.com.au\/organisers\/?page_id=418"},"modified":"2025-02-10T17:41:26","modified_gmt":"2025-02-10T06:41:26","slug":"contributors","status":"publish","type":"page","link":"https:\/\/oktion.com.au\/organisers\/faq\/contributors\/","title":{"rendered":"faq-Contributors"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:205px;--awb-padding-bottom:39px;--awb-padding-top-medium:128px;--awb-padding-right-medium:18px;--awb-padding-bottom-medium:73px;--awb-padding-left-medium:18px;--awb-background-image:url(&quot;https:\/\/oktion.com.au\/organisers\/wp-content\/uploads\/2023\/08\/Group-33317-1.png&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one hero-text\" style=\"--awb-text-color:#ffffff;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:69.16px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;text-transform:uppercase;font-size:1em;line-height:69.16px;\">FAQ<\/h1><\/div><div class=\"fusion-text fusion-text-1 hero-sm-text\" style=\"--awb-content-alignment:center;--awb-font-size:35.23px;--awb-line-height:49.39px;--awb-text-color:#f3f2ed;\"><p>Contributors<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:205px;--awb-padding-bottom:39px;--awb-padding-top-medium:128px;--awb-padding-right-medium:18px;--awb-padding-bottom-medium:73px;--awb-padding-left-medium:18px;--awb-background-image:url(&quot;https:\/\/oktion.com.au\/organisers\/wp-content\/uploads\/2023\/02\/Group-33037.png&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one hero-text\" style=\"--awb-text-color:#ffffff;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:69.16px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;text-transform:uppercase;font-size:1em;line-height:69.16px;\">FAQ<\/h1><\/div><div class=\"fusion-text fusion-text-2 hero-sm-text\" style=\"--awb-content-alignment:center;--awb-font-size:35.23px;--awb-line-height:49.39px;--awb-text-color:#f3f2ed;\"><p>Contributors<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling accordian-faq\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:82px;--awb-padding-bottom:99px;--awb-padding-top-medium:75px;--awb-padding-right-medium:18px;--awb-padding-bottom-medium:34px;--awb-padding-left-medium:18px;--awb-padding-right-small:18px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-right-medium:18px;--awb-padding-left-medium:18px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-tabs fusion-tabs-1 classic accordian-tab vertical-tabs icon-position-left mobile-mode-toggle\" style=\"--awb-margin-bottom:0px;--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-alignment:start;--awb-inactive-color:var(--awb-color2);--awb-background-color:var(--awb-color1);--awb-border-color:var(--awb-color3);--awb-active-border-color:#ffc629;\"><div class=\"nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-c55a907135cd22cf230\" aria-selected=\"true\" tabindex=\"0\" id=\"fusion-tab-c55a907135cd22cf230\" href=\"#tab-c55a907135cd22cf230\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-iconpayment\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Accounts<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-c21dbba3471dbd88216\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-c21dbba3471dbd88216\" href=\"#tab-c21dbba3471dbd88216\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-iconoktion-app\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Auction Items<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-5fe337008093e5e933c\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-5fe337008093e5e933c\" href=\"#tab-5fe337008093e5e933c\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-iconimages\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Auctions<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-9f8260943a6ea7a6696\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-9f8260943a6ea7a6696\" href=\"#tab-9f8260943a6ea7a6696\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-icondonetion\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Bidding<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-1b7c9b989908fb2d574\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-1b7c9b989908fb2d574\" href=\"#tab-1b7c9b989908fb2d574\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-iconstaff\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Oktion App<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-761f27649e48758252b\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-761f27649e48758252b\" href=\"#tab-761f27649e48758252b\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon faq-iconfaq-payment\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Payments<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-c55a907135cd22cf230\" aria-selected=\"true\" tabindex=\"0\" id=\"mobile-fusion-tab-c55a907135cd22cf230\" href=\"#tab-c55a907135cd22cf230\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-iconpayment\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Accounts<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-c55a907135cd22cf230\" id=\"tab-c55a907135cd22cf230\">\n<ul class=\"accordion-list\">\n<li>\n<h3>How do I create an account?<\/h3>\n<div class=\"answer\">You can sign up on the Oktion website or in the Oktion app by clicking\/tapping the Sign Up button.<\/div>\n<\/li>\n<li>\n<h3>Is there a signup fee?<\/h3>\n<div class=\"answer\">Anybody can signup to Oktion for free to donate, bid on items, or run an Oktion event.<\/div>\n<\/li>\n<li>\n<h3>How do I change my password?<\/h3>\n<div class=\"answer\">You can change your password at any time in your profile by going the &#8220;Password&#8221; section.<\/div>\n<\/li>\n<li>\n<h3>Can I share my account with someone?<\/h3>\n<div class=\"answer\">Oktion requires that each unique user creates their own account. However, you can use the same account across multiple devices. As an organiser you can add other users to help manage your Organisation and events.<\/div>\n<\/li>\n<li>\n<h3>Why am I not receiving Oktion notifications?<\/h3>\n<div class=\"answer\">Please make sure that notifications are allowed in your phone settings.<\/div>\n<\/li>\n<li>\n<h3>How do I make changes to my account?<\/h3>\n<div class=\"answer\">You can update your details at any time by going to the profile page.<\/div>\n<\/li>\n<li>\n<h3>Can I change my Oktion language?<\/h3>\n<div class=\"answer\">Oktion is only available in English for the time being. However, we are planning to expand the app globally.<\/div>\n<\/li>\n<\/ul>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-c21dbba3471dbd88216\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-c21dbba3471dbd88216\" href=\"#tab-c21dbba3471dbd88216\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-iconoktion-app\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Auction Items<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-c21dbba3471dbd88216\" id=\"tab-c21dbba3471dbd88216\">\n<ul class=\"accordion-list\">\n<li>\n<h3>Why can\u2019t I find my item?<\/h3>\n<div class=\"answer\">Use the search bar to locate a specific Oktion item.<\/div>\n<\/li>\n<li>\n<h3>When do I receive my items?<\/h3>\n<div class=\"answer\">The auction organiser will arrange with you when and how you will receive your items.<\/div>\n<\/li>\n<li>\n<h3>How do I receive my items?<\/h3>\n<div class=\"answer\">The auction organiser will arrange the method of distributing items to winners. You may have the option to pickup an item or have an item delivered to your nominated address.<\/div>\n<\/li>\n<\/ul>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-5fe337008093e5e933c\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-5fe337008093e5e933c\" href=\"#tab-5fe337008093e5e933c\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-iconimages\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Auctions<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-5fe337008093e5e933c\" id=\"tab-5fe337008093e5e933c\">\n<ul class=\"accordion-list\">\n<li>\n<h3>How are Oktion winners notified?<\/h3>\n<div class=\"answer\">Oktion winners will receive both a notification and text informing them of their winning items. Winners are required to log into the app to confirm their items.<\/div>\n<\/li>\n<\/ul>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-9f8260943a6ea7a6696\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-9f8260943a6ea7a6696\" href=\"#tab-9f8260943a6ea7a6696\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-icondonetion\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Bidding<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-9f8260943a6ea7a6696\" id=\"tab-9f8260943a6ea7a6696\">\n<ul class=\"accordion-list\">\n<li>\n<h3>Can I cancel a bid?<\/h3>\n<div class=\"answer\">It\u2019s not possible to cancel or undo a bid. If you bid on an item by accident or change your mind you will need to contact the Organiser of the event and request to have your bid removed. Oktion can not remove bids without the Organiser approval.<\/div>\n<\/li>\n<li>\n<h3>What if two people bid the same amount?<\/h3>\n<div class=\"answer\">In the case that there are two bids that are the same, the first bid entered in Oktion wins. If someone bids the same amount as the highest bidder, the first bidder will continue to win.<\/div>\n<\/li>\n<li>\n<h3>Can guests bid anonymously?<\/h3>\n<div class=\"answer\">Organisers can choose to allow guest bidders, and you can choose to bid anonymously<\/div>\n<\/li>\n<li>\n<h3>What if I accidentally bid more than I wanted?<\/h3>\n<div class=\"answer\">If you bid on an item by accident and you happen to win the item you will need to contact the Organiser to remove your bid. Oktion is unable to change bids without Organiser approval<\/div>\n<\/li>\n<li>\n<h3>What if I bid on an item by accident?<\/h3>\n<div class=\"answer\">If you bid on an item by accident and you happen to win the item you will need to contact the Organiser to remove your bid. Oktion is unable to change bids without Organiser approval<\/div>\n<\/li>\n<li>\n<h3>What is a bidding increment?<\/h3>\n<div class=\"answer\">It is the minimum amount a user must bid for the next bid. Contributors must make bids that are the multiple of your increment. For example \u2013 If you use an increment of $5. The minimum next bid will be $5, and the contributor will need to be multiples of $5.<\/div>\n<\/li>\n<li>\n<h3>What is a minimum bid?<\/h3>\n<div class=\"answer\">It is the lowest bid that can be made for the next bid.<\/div>\n<\/li>\n<li>\n<h3>What is a maximum bid?<\/h3>\n<div class=\"answer\">It is the highest amount a bidder is willing to pay for an item. When a user enters a maximum bid, the system will automatically bid for them until they reach their maximum bid and then stop bidding.<\/div>\n<\/li>\n<li>\n<h3>What is a starting bid?<\/h3>\n<div class=\"answer\">It is the first bid placed on an auction item, the amount of which is set by the seller.<\/div>\n<\/li>\n<li>\n<h3>What is a reserve amount?<\/h3>\n<div class=\"answer\">It is the minimum amount the seller is willing to accept for an item that is sold.<\/div>\n<\/li>\n<li>\n<h3>How do I know if I\u2019ve been outbid?<\/h3>\n<div class=\"answer\">You will receive a notification informing you of your current bids.<\/div>\n<\/li>\n<li>\n<h3>How do I know if I\u2019ve won?<\/h3>\n<div class=\"answer\">If you have a winning bid, you will be notified via email and push notification.<\/div>\n<\/li>\n<li>\n<h3>How do I bid?<\/h3>\n<div class=\"answer\">Open the buy page and select an auction. Click on an item and enter the amount you would like to bid.<\/div>\n<\/li>\n<\/ul>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-1b7c9b989908fb2d574\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-1b7c9b989908fb2d574\" href=\"#tab-1b7c9b989908fb2d574\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon icon-iconstaff\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Oktion App<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-1b7c9b989908fb2d574\" id=\"tab-1b7c9b989908fb2d574\">\n<ul class=\"accordion-list\">\n<li>\n<h3>How do I give feedback?<\/h3>\n<div class=\"answer\">If you have any questions, feedback or need support, please contact us at <a href=\"mailto:myoktions@oktion.com.au\"> myoktions@oktion.com.au.<\/a><\/div>\n<\/li>\n<li>\n<h3>Why am I not receiving Oktion emails?<\/h3>\n<div class=\"answer\">Please check your junk mail folder or open the settings page to check that your email address is correct.<\/div>\n<\/li>\n<li>\n<h3>In what countries do you operate?<\/h3>\n<div class=\"answer\">Oktion is currently only available in Australia. However, we are planning to expand the app globally.<\/div>\n<\/li>\n<li>\n<h3>Who can use Oktion?<\/h3>\n<div class=\"answer\">Anybody can use Oktion to participate in Oktion events. The requirement is that you have read and agreed to our Oktion Terms and Conditions.<\/div>\n<\/li>\n<li>\n<h3>Do I have to download Oktion to use it?<\/h3>\n<div class=\"answer\">We have an Oktion web app available for those who don\u2019t have access to a compatible mobile device. You can access the Oktion web app at <a href=\"https:\/\/oktion.com.au\/\">https:\/\/oktion.com.au\/<\/a>.<\/div>\n<\/li>\n<li>\n<h3>Does Oktion work on all mobile devices?<\/h3>\n<div class=\"answer\">Oktion is available on all mobile and tablet devices that are Android 4.4 and up or iOS 9.0 or later.<\/div>\n<\/li>\n<li>\n<h3>Do I need internet to use Oktion?<\/h3>\n<div class=\"answer\">You will need internet connection to setup Oktions, view Oktion items, make bids and submit payments.<\/div>\n<\/li>\n<li>\n<h3>On which devices can I use Oktion?<\/h3>\n<div class=\"answer\">Oktion is available on all Android 4.4 and up and on iOS 9.0 or later.<\/div>\n<\/li>\n<li>\n<h3>Where can I download the Oktion app?<\/h3>\n<div class=\"answer\">You can download the Oktion app from the Google Play Store and Apple App Store.<\/div>\n<\/li>\n<li>\n<h3>What is Oktion?<\/h3>\n<div class=\"answer\">Oktion app is a free live silent auction platform. Oktion helps automate the auction process, making fundraising more fun, manageable and profitable.<\/div>\n<\/li>\n<\/ul>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-761f27649e48758252b\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-761f27649e48758252b\" href=\"#tab-761f27649e48758252b\"><h4 class=\"fusion-tab-heading\"><i class=\"fontawesome-icon faq-iconfaq-payment\" aria-hidden=\"true\" style=\"font-size:27px;\"><\/i>Payments<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-761f27649e48758252b\" id=\"tab-761f27649e48758252b\">\n<ul class=\"accordion-list\">\n<li>\n<h3>Is the credit card processing secure?<\/h3>\n<div class=\"answer\">Oktion doesn\u2019t store your credit card data. We use a third party to process credit card payments. To keep it simple and secured we instead allocate each user a token which accesses the payments through our provider.<\/div>\n<\/li>\n<li>\n<h3>How do bidders make payments?<\/h3>\n<div class=\"answer\">Enter your payment details in the settings page. Oktion will automatically take your payment once you confirm your winning items.<\/div>\n<\/li>\n<li>\n<h3>Do you have an integrated payment system?<\/h3>\n<div class=\"answer\">You can pay for your Oktion items directly in the Oktion app. Pay with direct debit or credit card through Oktion. The money will go straight into the organiser\u2019s nominated bank account.<\/div>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility fusion-no-medium-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right-medium:34px;--awb-padding-left-medium:34px;--awb-padding-right-small:18px;--awb-padding-left-small:18px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column footer-contact\" style=\"--awb-padding-top:80px;--awb-padding-right:60px;--awb-padding-bottom:96px;--awb-padding-left:60px;--awb-padding-top-medium:50px;--awb-padding-right-medium:18px;--awb-padding-bottom-medium:30px;--awb-padding-left-medium:18px;--awb-bg-color:#ffc629;--awb-bg-color-hover:#ffc629;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:-47px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:-100px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f452-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"452\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/organisers\/wp-json\/wp\/v2\/pages\/418#wpcf7-f452-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"452\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f452-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"footer-contact-form\">\n\t<div class=\"footer-contact-header\">\n\t\t<h2>Didn't find an answer?\n\t\t<\/h2>\n\t\t<p>Get in touch and a member of our staff will help answer your questions.\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"inner-form\">\n\t\t<div class=\"field-group\">\n\t\t\t<div class=\"field-col\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"first Name\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"field-col\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last Name\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"field-col\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"field-col\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Organisation (optional)\" value=\"\" type=\"text\" name=\"phone-number\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"submit-btn\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"fusion-alert alert custom alert-custom fusion-alert-center wpcf7-response-output awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" style=\"--awb-border-size:1px;--awb-border-top-left-radius:0px;--awb-border-top-right-radius:0px;--awb-border-bottom-left-radius:0px;--awb-border-bottom-right-radius:0px;\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"fusion-alert-content\"><\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right-medium:34px;--awb-padding-left-medium:34px;--awb-padding-right-small:18px;--awb-padding-left-small:18px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column footer-contact\" style=\"--awb-padding-top:80px;--awb-padding-right:60px;--awb-padding-bottom:96px;--awb-padding-left:60px;--awb-padding-top-medium:50px;--awb-padding-right-medium:18px;--awb-padding-bottom-medium:30px;--awb-padding-left-medium:18px;--awb-bg-color:#ffc629;--awb-bg-color-hover:#ffc629;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:-47px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:-100px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f169-o2\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"169\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/organisers\/wp-json\/wp\/v2\/pages\/418#wpcf7-f169-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"169\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f169-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"footer-contact-form\">\n\t<div class=\"footer-contact-header\">\n\t\t<h2>Need help getting started?\n\t\t<\/h2>\n\t\t<p>Leave your details below and our team will help you set up your event.\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"inner-form\">\n\t\t<div class=\"field-group\">\n\t\t\t<div class=\"field-col\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First Name\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"field-col\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last Name\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"field-col\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"field-col\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Organisation (optional)\" value=\"\" type=\"text\" name=\"phone-number\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"submit-btn\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Get in touch\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"fusion-alert alert custom alert-custom fusion-alert-center wpcf7-response-output awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" style=\"--awb-border-size:1px;--awb-border-top-left-radius:0px;--awb-border-top-right-radius:0px;--awb-border-bottom-left-radius:0px;--awb-border-bottom-right-radius:0px;\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"fusion-alert-content\"><\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":18,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-418","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oktion.com.au\/organisers\/wp-json\/wp\/v2\/pages\/418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oktion.com.au\/organisers\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oktion.com.au\/organisers\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oktion.com.au\/organisers\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/oktion.com.au\/organisers\/wp-json\/wp\/v2\/comments?post=418"}],"version-history":[{"count":1,"href":"https:\/\/oktion.com.au\/organisers\/wp-json\/wp\/v2\/pages\/418\/revisions"}],"predecessor-version":[{"id":2859,"href":"https:\/\/oktion.com.au\/organisers\/wp-json\/wp\/v2\/pages\/418\/revisions\/2859"}],"up":[{"embeddable":true,"href":"https:\/\/oktion.com.au\/organisers\/wp-json\/wp\/v2\/pages\/18"}],"wp:attachment":[{"href":"https:\/\/oktion.com.au\/organisers\/wp-json\/wp\/v2\/media?parent=418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}