OKTION Unpaid Item Policy

Provided by: DigiGround Pty Ltd
This Version: 2018-01
Previous Version: N/A
Last Update: 01st September 2018

When a buyer wins an item, the buyer is obligated to complete the purchase by sending full payment to the seller.

Oktion will deduct the outstanding amount from the buyer’s nominated credit card and transfer the amount minus any relevant fees to the seller’s nominated bank account. In the event the credit card is unable to be charged due to insufficient funds, Oktion will notify the buyer and attempt to charge the amount again in 48 hours.

When an unpaid item case closes without payment from the buyer, the seller is eligible offer the item to the second highest bidder from the relevant auction.

Excessive unpaid items on a buyer’s account may result in a range of consequences, including limits on or loss of buying privileges. Even if you don’t have excessive unpaid items, we may limit your buying until you’ve established a good buying history or paid for the items you’ve committed to.

If you’ve placed a winning bid, you’ve committed to purchasing that item. If you don’t pay for it, even if you’ve changed your mind, you violate the unpaid item policy.