Use the search bar to locate a specific Oktion item.

The auction organiser will arrange with you when and how you will receive your items.

The auction organiser will arrange the method of distributing items to winners. You may have the option to pickup an item or have an item delivered to your nominated address.

Oktion winners will receive both a notification and text informing them of their winning items. Winners are required to log into the app to confirm their items.

It’s not possible to cancel or undo a bid. If you bid on an item by accident or change your mind you will need to contact the Organiser of the event and request to have your bid removed. Oktion can not remove bids without the Organiser approval.

In the case that there are two bids that are the same, the first bid entered in Oktion wins. If someone bids the same amount as the highest bidder, the first bidder will continue to win.

Organisers can choose to allow guest bidders, and you can choose to bid anonymously

If you bid on an item by accident and you happen to win the item you will need to contact the Organiser to remove your bid. Oktion is unable to change bids without Organiser approval

If you bid on an item by accident and you happen to win the item you will need to contact the Organiser to remove your bid. Oktion is unable to change bids without Organiser approval

It is the minimum amount a user must bid for the next bid. Contributors must make bids that are the multiple of your increment. For example – If you use an increment of $5. The minimum next bid will be $5, and the contributor will need to be multiples of $5.

It is the lowest bid that can be made for the next bid.

It is the highest amount a bidder is willing to pay for an item. When a user enters a maximum bid, the system will automatically bid for them until they reach their maximum bid and then stop bidding.

It is the first bid placed on an auction item, the amount of which is set by the seller.

It is the minimum amount the seller is willing to accept for an item that is sold.

You will receive a notification informing you of your current bids.

If you have a winning bid, you will be notified via email and push notification.

Open the buy page and select an auction. Click on an item and enter the amount you would like to bid.

If you have any questions, feedback or need support, please contact us at myoktions@oktion.com.au.

Please check your junk mail folder or open the settings page to check that your email address is correct.

Oktion is currently only available in Australia. However, we are planning to expand the app globally.

Anybody can use Oktion to participate in Oktion events. The requirement is that you have read and agreed to our Oktion Terms and Conditions.

We have an Oktion web app available for those who don’t have access to a compatible mobile device. You can access the Oktion web app at https://oktion.com.au/.

Oktion is available on all mobile and tablet devices that are Android 4.4 and up or iOS 9.0 or later.

You will need internet connection to setup Oktions, view Oktion items, make bids and submit payments.

Oktion is available on all Android 4.4 and up and on iOS 9.0 or later.

You can download the Oktion app from the Google Play Store and Apple App Store.

Oktion app is a free live silent auction platform. Oktion helps automate the auction process, making fundraising more fun, manageable and profitable.

Oktion doesn’t store your credit card data. We use a third party to process credit card payments. To keep it simple and secured we instead allocate each user a token which accesses the payments through our provider.

Enter your payment details in the settings page. Oktion will automatically take your payment once you confirm your winning items.

You can change your password at any time in the profile settings.

You can pay for your Oktion items directly in the Oktion app. Pay with direct debit or credit card through Oktion. The money will go straight into the organiser’s nominated bank account.